Return & Refund Policy

Last Updated: [2025/1/1]

At ElecMaps.shop, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

You may request a return within 30 days of receiving your item.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Proof of purchase (such as an order number or receipt) is required.

Certain items are not eligible for return, including but not limited to:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days, and a credit will automatically be applied to your original method of payment.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted (unless the return is due to our error).

We only replace items if they are defective or damaged. If you need to exchange your product for the same item, please contact us first.

To return your product, please contact our customer service team at elecmaps@outlook.com to receive the return instructions.

Customers are responsible for paying the shipping costs for returning items (unless the item is defective or incorrect).
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Contact: Wayne-ChangLan
Address: 1140 Motor Pkwy Unit B
State: NY
City: Hauppauge
Zip: 11788
Phone: 5859998885

If you have any questions about our Return & Refund Policy, please contact us at:

📧 elecmaps@outlook.com

Cart