Shipping Policy
Last Updated: [2025/1/1]
At ElecMaps.shop, we are committed to providing a seamless shopping experience, including free shipping on orders over $69.99 and covering customs duties on international orders. This Shipping Policy explains how we handle shipping and delivery of your purchases.
1. Shipping Rates & Delivery Times
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Domestic Orders:
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Orders over $69.99: Free shipping
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Orders under $69.99: $9.99 shipping fee
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Estimated delivery time for domestic orders is 3-7 business days.
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International Orders:
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Orders over $69.99: Free shipping
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Orders under $69.99: $9.99 shipping fee
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We cover all customs duties, taxes, and import fees on international orders.
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Estimated delivery time for international orders is 7-15 business days.
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Delivery times may vary depending on the availability of the product and the shipping carrier’s schedule.
2. Order Processing
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All orders are processed and shipped within 1-2 business days (excluding weekends and holidays).
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Orders placed after 3:00 PM (GMT+8) will be processed the following business day.
3. Shipping Carriers
We work with reliable carriers to ensure timely and safe delivery of your orders. The carriers we use include:
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Local carriers for domestic shipments (e.g., FedEx, UPS, DHL, etc.)
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International carriers for global deliveries
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email, which you can use to track your package. Please allow 24-48 hours for tracking information to update after shipment.
5. Shipping Restrictions
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We currently do not ship to P.O. Boxes or certain restricted locations.
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Certain products may have shipping restrictions based on size, weight, or destination country. Please check with our customer support team if you are unsure.
6. Damaged or Lost Shipments
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If your order arrives damaged or if it is lost during transit, please contact us immediately at elecmaps@outlook.com.
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We will work with the carrier to resolve the issue and either issue a refund or send a replacement depending on the situation.
7. International Customs & Duties
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We cover all customs duties, taxes, and import fees for international orders, so you won’t have to worry about extra charges when your order arrives.
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We take care of any customs paperwork, and there are no additional costs for you.
8. Shipping Address Accuracy
Please ensure that the shipping address you provide at checkout is accurate. We are not responsible for delays or misdeliveries caused by incorrect or incomplete addresses.
9. Contact Us
For any questions or concerns regarding shipping, please contact us at:
📧 elecmaps@outlook.com